What To Expect

Clinic Visit

After checking in, your pet will be brought to an examination area for the patient care team to assess. Our patient care teams are led by a veterinary faculty member and include veterinary students, veterinary technicians and other veterinarians. We will discuss with you your pet’s condition, diagnostic and treatment options, and provide you with an estimate of costs during the evaluation. 

We pride ourselves on being thorough and recognize that initial evaluations can be time-consuming. Please prepare for a longer visit, which could be several hours, depending on what is recommended. We may ask that you leave your pet with us during this time so that we may complete our evaluation and provide you with a more detailed treatment plan. We recognize that your time is valuable and will do everything to facilitate your visit in a timely fashion. 

Hospitalization and Veterinary Intensive Care

After your pet’s initial examination, we may recommend hospitalization, either for additional diagnostic tests or for specific treatment. We are staffed 24 hours a day to provide optimum care for your pet. If critically ill, your pet  will be admitted to our veterinary intensive care unit.  You will be notified by your patient care team of any change in your pet’s condition during their stay.  To keep you updated regularly, it is important that we have your best contact information. Please confirm with our client services team that we have the correct contact details for you before leaving the hospital. We may leave a message if we cannot reach you.

Going Home

Your patient care team will make the necessary arrangements for discharge when your pet is ready to go home. Written care instructions will be provided. If you have any further questions or experience any problems with your pet after discharge, please call the Small Animal Hospital at (352) 392-2235 as soon as possible. Your family veterinarian will receive information regarding your pet’s diagnosis, treatment and follow-up plan.


We are pleased to offer prescription services for our clients. Please allow a minimum of three (3) business days for obtaining refills; some compounded medications may take longer. Visit the Veterinary Pharmacy page for more information.

Financial Services

Fees for outpatient visits are to be paid in full at the time of service. Hospital admission, including emergencies, requires a deposit of 75% of the high end of the estimate with the remaining balance due at time of discharge. 

We accept cash, checks and major credit cards. The UF Veterinary Hospitals does not offer payment plans, however, we do accept CareCredit. To pay your bill or for more information regarding our financial policies, visit our financial services page.

What To Expect by Service

University of Florida


As part of both the Institute of Food and Agricultural Sciences and UF Health, Veterinary Medicine is dedicated to advancing animal, human and environmental health through teaching, research, extension and patient care.



Animal Hospitals

Need animal care? Visit the UF Small Animal and Large Animal Hospitals. From dogs, cats, birds and exotics to horses, cattle, llamas, pigs and many other large farm or food animals, our experienced veterinary staff is ready to assist.

Animal Airwaves

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Animal Airwaves

Animal Airwaves is a daily radio series that features one-minute segments relating to animal health, ranging from insights into animal behavior to veterinary patient care breakthroughs and trends.

Animal Airwaves