After checking in, you and your pet will be taken to an examination room. Our patient care teams are led by a veterinary faculty member and include veterinary students, veterinary technicians and other veterinarians. We will discuss with you your pet’s condition, diagnostic and treatment options, and provide you with an estimate of costs during the evaluation.
We pride ourselves on being thorough and recognize that initial evaluations can be time-consuming. Please prepare for a longer visit, which could be several hours, depending on what is recommended. We may ask that you leave your pet with us during this time so that we may complete our evaluation and provide you with a more detailed treatment plan. We recognize that your time is valuable and will do everything to facilitate your visit in a timely fashion.
Hospitalization and Veterinary Intensive Care
After your pet’s initial examination, we may recommend hospitalization, either for additional diagnostic tests or for specific treatment. We are staffed 24 hours a day to provide optimum care for your pet. If critically ill, your pet will be admitted to our veterinary intensive care unit. You will be notified by your patient care team of any change in your pet’s condition during their stay. To keep you updated regularly, it is important that we have your best contact information; Please confirm with our client services team that we have the correct contact details for you before leaving the hospital. We may leave a message if we cannot reach you.
Visits While Your Pet is Hospitalized
If you would like to visit your pet in the hospital, please make arrangements with your patient care team. Visitation times vary with each service. As patients in our intensive care unit need frequent monitoring and treatments, visits that take place in the ICU are limited to 20 minutes. To ensure that treatment of your pet is not interrupted during visits, we ask that you please respect visitation arrangements.
Your patient care team will make the necessary arrangements for discharge when your pet is ready to go home. Written care instructions will be provided. If you have any further questions or experience any problems with your pet after discharge, please call the Small Animal Hospital at (352) 392-2235 as soon as possible. Your family veterinarian will receive information regarding your pet’s diagnosis, treatment and follow-up plan.
We are pleased to offer prescription services for our clients. Please allow a minimum of three (3) business days for obtaining refills; some compounded medications may take longer. Visit the Veterinary Pharmacy page for more information.
Fees for outpatient visits are to be paid in full at the time of service. Hospital admission, including emergencies, requires a deposit of 75% of the high end of the estimate with the remaining balance due at time of discharge.
We accept cash, checks and major credit cards. The UF Veterinary Hospitals does not offer payment plans, however, we do accept CareCredit. To pay your bill or for more information regarding our financial policies, visit our financial services page.