- Dr. Michael Mison – Associate Dean of Clinical Services for Small Animal Operations
- Sheri Holloway, BS, CVT, CVPM – Director
- Andrea Miller, BS, CVT – Assistant Director
- Michelle Townsend – Administrative Specialist
Clinical & Referral Services
- Rachel DiSesa, MS – Clinical Programs Coordinator
- Lynn Varner, CVT – Referral Coordinator
Client Services
Managers & Supervisors
- Ashley Roehner – Client Service Manager
- Sarah Baltzell – Client Services Supervisor: Specialty Services
- Raphael Bernasol – Call Center Supervisor
- Nicolle O’Steen – Client Services Supervisor: Primary Care & Dentistry
Accounts Receivable & Medical Records
- Judith De La Paz
- Geoffrey DeShazer
- Katelynn Nichols
Call Center Agents
- Nicki Bentley
- Amanda Costa
- Celine Dalrymple
- Charity Gaskin
- Brieann Milata
- Renzo Mori
- Adrianna Roberts
- Amanda Rothenberg
- Angelica Viera
Specialty Services CSRs
- Kalei Alford
- Kelli Barritt – Zoological Medicine Service Representative
- Isabel Boyle
- Rebekah Dashler
- Juliana D’Errico – Oncology Service Representative
- Victoria Gomez – Surgery Service Representative
- Alex Kniseley
- Carter Lewis
- Raymond McDowell
- Donna Moratto
- Josh Napier – Cardiology Service Representative
- Christine Popp – Oncology Service Representative
- Jaime Wilson – Ophthalmology Service Representative
- Joseph Wright
Primary Care & Dentistry CSRs
- Waleska Casanas Avendano
- Casey Hales
- Shelby Wilkerson
Emergency & Critical Care CSRs
- Shelby Ballenger
- Mia Barton
- Maylen Bowen
- Sarah Brooks
- Pamela Brown
- Melissa Czochanski
- Angel Davila
- Chloé Dyer
- Nicholas Hernandez
- Sofia Hernandez
- Amanda Luciano
- Isabelle Mitchell
- Emily Reich
- Natalia Shinosaki
