Clinical & Referral Services

Client Services

Managers & Supervisors

  • Ashley Roehner – Client Service Manager
  • Sarah Baltzell – Client Services Supervisor: Specialty Services
  • Raphael Bernasol – Call Center Supervisor
  • Nicolle O’Steen – Client Services Supervisor: Primary Care & Dentistry

Accounts Receivable & Medical Records

  • Judith De La Paz
  • Geoffrey DeShazer
  • Katelynn Nichols

Call Center Agents

  • Nicki Bentley
  • Amanda Costa
  • Celine Dalrymple
  • Charity Gaskin
  • Brieann Milata
  • Renzo Mori
  • Adrianna Roberts
  • Amanda Rothenberg
  • Angelica Viera

Specialty Services CSRs

  • Kalei Alford
  • Kelli Barritt – Zoological Medicine Service Representative
  • Isabel Boyle
  • Rebekah Dashler
  • Juliana D’Errico – Oncology Service Representative
  • Victoria Gomez – Surgery Service Representative
  • Alex Kniseley
  • Carter Lewis
  • Raymond McDowell
  • Donna Moratto
  • Josh Napier – Cardiology Service Representative
  • Christine Popp – Oncology Service Representative
  • Jaime Wilson – Ophthalmology Service Representative
  • Joseph Wright

Primary Care & Dentistry CSRs

  • Waleska Casanas Avendano
  • Casey Hales
  • Shelby Wilkerson

Emergency & Critical Care CSRs

  • Shelby Ballenger
  • Mia Barton
  • Maylen Bowen
  • Sarah Brooks
  • Pamela Brown
  • Melissa Czochanski
  • Angel Davila
  • ChloĆ© Dyer
  • Nicholas Hernandez
  • Sofia Hernandez
  • Amanda Luciano
  • Isabelle Mitchell
  • Emily Reich
  • Natalia Shinosaki

University of Florida


As part of both the Institute of Food and Agricultural Sciences and UF Health, Veterinary Medicine is dedicated to advancing animal, human and environmental health through teaching, research, extension and patient care.



Animal Hospitals

Need animal care? Visit the UF Small Animal and Large Animal Hospitals. From dogs, cats, birds and exotics to horses, cattle, llamas, pigs and many other large farm or food animals, our experienced veterinary staff is ready to assist.

Animal Airwaves

Syndicated Podcast

Animal Airwaves

Animal Airwaves is a daily radio series that features one-minute segments relating to animal health, ranging from insights into animal behavior to veterinary patient care breakthroughs and trends.

Animal Airwaves